| Regarding orders from overseas

813 Alignment Tools also accepts orders from outside Japan.
Ordering and payment methods are basically the same as for customers in Japan.

However, since our products are mainly made to order ,
If you are ordering from overseas, we can process your order more smoothly if you contact us before placing your order.

Reasons for requesting advance notice

When ordering from overseas, you can check the following points in advance.
This will prevent any issues during production and shipping.

  • Check whether custom orders are possible and the specifications
  • Confirmation of production schedule
  • Check packaging size and shipping conditions for international shipping
  • Sharing important information about customs duties and clearance in advance

There is no special procedure required,
Contacting us in advance will ensure a safe and secure order.

How to contact us in advance

Before placing your order, please let us know the following information using the inquiry form.

  • Your desired product
  • For custom orders: Vehicle information and planned dimensions
  • Delivery country/region

* Simple inquiries are fine. * We can also handle inquiries in English.

How to order and payment

  • Ordering is the usual process
  • Credit cards and PayPal are accepted.
  • The displayed currency is Japanese Yen (JPY)

*Exchange fees etc. will be in accordance with the regulations of your card company and PayPal.

About production and shipping

  • Once your order is confirmed, it will usually take about 4 weeks for production.
  • Once completed, we will ship it via international shipping.
  • Delivery times vary depending on the country or region.

*Production period may vary depending on the busy season and order contents.

Customs and import taxes

  • Customs duties, import taxes, customs clearance fees, etc. may apply.
  • These costs will be borne by the customer
  • Our shop does not provide advance price information or advance payment.

Returns and cancellations

  • As this is a made-to-order product, returns and exchanges are not accepted.
  • Please make sure to input the dimensions correctly.
  • If you suspect a problem, please contact us first.

For those considering ordering from overseas

If you have any questions or concerns,
Please feel free to contact us even before placing an order.
By checking in advance, we can more reliably produce and ship your order.

Click here for English information about international orders

International Orders

813 Alignment Tools accepts orders from outside Japan.
The ordering process and payment methods are basically the same as for domestic customers.

As most of our products are custom-made ,
we kindly ask international customers to contact us before placing an order to ensure smooth preparation.

Why contact us in advance?

  • Confirmation of product specifications and feasibility
  • Production schedule
  • Packaging size and international shipping conditions
  • Important notes regarding customs procedures

How to contact us

  • Product you are interested in
  • Vehicle information or planned dimensions (for custom products)
  • Destination country

Simple inquiries are welcome.
We can respond in English for basic communication.