01
Order
Please select PCD, number of holes, hub center height, compatible inches, etc., on the product page and place your order.
From order to production and shipping
PRODUCTION GUIDE
After your order, we will confirm the specifications before beginning production.
Custom products are manufactured after confirming your order details and vehicle information. Even if you are unsure about the specifications, please rest assured that we will proceed after confirmation.
ORDER FLOW
From Order to Delivery
02
Order Confirmation
We will confirm your order details and payment status. For bank transfers, we will proceed after confirming payment.
03
Specification Confirmation Before Production
We will confirm the PCD, hub diameter, center height, compatible vehicle models, etc. If there are any uncertainties or items to confirm, we will contact you before starting production.
04
Production and Inspection
Production begins after specifications are finalized. Upon completion, we will inspect the product specifications and condition before packaging.
05
Shipping and Delivery
We will notify you of the tracking number in the shipping completion email, which you can use to check the delivery status.
SPECIFICATION CHECK
Even if you are unsure about specifications, we won't proceed with production as-is.
If there are any missing details or items requiring confirmation in your input, we will verify them via email or other means. Production begins only after the details are finalized, so you can place an order even if you are unsure about the specifications.
LEAD TIME
Estimated Shipping Time per Product
The following are standard estimates from specification confirmation to shipping.
Hub Stand PLUS
Custom-made products such as kits, with surface plate, and individual items
Approx. 3 weeks~
Dummy Wheel
Order products including kits, with surface plate, individual items, and MULTI
Approx. 5 weeks~
Other Custom Products
Products marked "Made to Order" on the product page
Approx. 4 weeks~
Subscription Products
Ships after confirming order details and start date of use
Approx. 3 weeks
In-stock items / Small products
Please check the estimated shipping time displayed on each product page.
Listed on product page
If individual shipping estimates are displayed on the product page, the information on the product page takes precedence.
Lead times may be longer than usual due to busy periods, specification changes, special custom orders, or component availability.
SHIPPING
After completion, we will inspect and ship the product.
After shipping, we will provide the tracking number via email. For domestic shipping, it typically takes 1 to 4 days from dispatch, depending on the delivery region.
About cases where shipping estimates may vary
- Special custom production involving changes from standard specifications
- When specification changes occur after ordering
- Periods spent awaiting your response to inquiries
- During busy periods or major holidays
- When material or component procurement takes longer than usual
If significant changes are anticipated, we will inform you after confirmation.